Resolve An Issue

I can’t log in
When you visit formed.org you will use the blue LOGIN button in the top right corner of the homepage to enter the website. Please enter the email addres...
Tue, 14 Feb, 2017 at 10:43 AM
I'm getting a "Technical Difficulties" message
We apologize for any disruption to your FORMED access. This is an intermittent issue that can happen for a number of reasons (for example, momentary netwo...
Fri, 26 May, 2017 at 11:39 AM
I can’t register with formed.org
As a new FORMED user you first subscribe as an individual or register as a parishioner in order to access the content on formed.org.  If you want t...
Tue, 14 Feb, 2017 at 1:44 PM
I can't verify my email address
Once you complete your registration for a FORMED user account you will be prompted to verify the email address you submitted during registration. An autom...
Tue, 24 Jan, 2017 at 2:52 PM
I can’t reset my password
If you do not remember your password to your FORMED user account you can reset it using the "Forgot your password?" link in the Login window. Cl...
Tue, 14 Feb, 2017 at 10:51 AM
Troubleshooting video and audio
From time to time some users may experience difficulty when watching video or listening to audio. Below are some possible causes and suggested mitigations...
Tue, 14 Feb, 2017 at 1:40 PM
I'm seeing a QuotaExceeded error message
Occasionally users run into a "QuotaExceeded" error message when trying to navigate the FORMED website.  The most common cause of this is ...
Thu, 5 Jan, 2017 at 11:37 PM
I can't find a program
There are a few different ways to locate specific content on our website. 1. Once logged into your account, the top right corner of the FORMED homepage ...
Wed, 23 Jan, 2019 at 10:52 AM
How do I edit a PDF flyer?
Once you choose the flyer you wish to edit, you will open it and download it to your computer. Find the saved document and open the downloaded PDF in the Ad...
Wed, 23 Jan, 2019 at 10:47 AM
How do I open one of the books downloaded from FORMED?
The eBooks on FORMED are available in one of the following file formats. Not all the books are available in each of the below file types.You will need a par...
Wed, 8 Mar, 2017 at 1:47 PM