Known Issues/FORMED FAQs

FORMED Market Technical Issues
Thank you for using FORMED! If you have FORMED Market questions, please consult the FORMED Market help page at https://help.market.formed.org.
Tue, 5 Dec, 2017 at 9:32 AM
Spinning Circle - Operating System and Browser Minimums
For programming selections on FORMED to play without the display of an infinite spinning circle preventing access, the video player requires the following m...
Tue, 3 Oct, 2017 at 1:40 PM
Supported Devices and Browsers
As a web application, FORMED runs on any desktop computer, iPad, iPhone, Android tablet, or phone that has a modern, supported web browser.  PC: Windows...
Tue, 1 May, 2018 at 4:46 PM
How can I stream on a SmartTV?
You may experience issues trying to load FORMED on your SmartTV's browser. This is because the pre-loaded browser on your SmartTV may not be compat...
Wed, 23 Jan, 2019 at 11:03 AM
I can't access the FORMED study guides
Our individual subscription includes programs, movies, and audios, as well as downloadable books. Unfortunately, study guides are excluded from the indi...
Wed, 23 Jan, 2019 at 11:06 AM
Using Closed Captions
As of 01/23/2019, all of the video content for which we offered Closed Captioning is undergoing reformatting, so Closed Caption will not be available unt...
Wed, 23 Jan, 2019 at 11:10 AM
What internet speeds do you recommend for streaming videos?
We recommend the below Internet Connection speeds to stream FORMED videos: 3.0 Megabits per second - Recommended for SD quality 5.0 Megabits per second...
Fri, 26 May, 2017 at 11:39 AM
Is there a FORMED App?
Yes, we do have an app that can be downloaded on iOS devices and Android devices via the App store or the Google Play store. To access FORMED using the...
Wed, 23 Jan, 2019 at 11:11 AM
How much does FORMED cost?
You may view FORMED pricing information by clicking on the "Subscribe" link on the formed.org homepage.  An individual may subscribe to FORMED...
Thu, 13 Dec, 2018 at 10:46 AM
Are there resources to promote FORMED in my parish?
We've recently re-vamped our Leader Resources page, which we hope will help all of our parish Administrators implement and grow FORMED more effectively...
Wed, 23 Jan, 2019 at 11:28 AM